ST. Lukes needs to upgrade their WIFI Sickness

18 April 2015 0209hrs.lt in Dubai, UAE        

I am actually about to sleep now, one more wink and would almost get me snoring but then I heard a pop out message from my mom via FB messenger. Actually, I was in conversation with her the whole day but was being cut in the middle of every chat due to the poor internet connection back there. She is currently checked in at St. Luke's in Quezon City. I must say that we have been their customers since the start of pregnancy till birth of my two nephews, they’re about to be 3 years old now. At the moment, my niece who was less than 2 weeks old has been confined due to infection. Of course as a loving relative and second mom overseas my thoughts of technology has its own way to reach them. The cheaper would be Facebook and Skype but it was almost impossible because the hospital that they are currently in was too slow to get my response. 

The said hospital is not a secret that its services are calibrated and world class. However, their turtle WIFI sucks, this feeling wouldn't come arise when the expensive bill is being justified by the complete amenities that they offer. Almost all kinds of treatment that we experience are being consulted to them and so far the way they provide their care was always been a satisfaction to us. I understand that this is a hospital not a computer cafe and your most concern was to treat patients but you cater people whom loves to be connected online. I am actually giving you a hint on how you can maintain esteem and if this small concern could be upgraded I would be staying at your canteen than on Starbucks or any other places. 

My intention to be connected to them in times of sickness was a great way to make them feel my love coming pass through my messages. Honestly, it’s hard that you’re not at their presence to assist and give them a hand but at least St. Luke's could take a look at this gap of communication.

Hopefully, this message would reach the intended recipient. This is not to criticize or brag but to elevate the services that could still be improve.

RDC X